FAQs

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Web Design

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A page is one view in website terms. At Inonext, page are refer to top-level pages like Homepage, About Us, Products, Contact Us page and etc.

Sub-page is a web page that appears below the top-level pages in your site navigation. Sub-pages typically appear as a drop-down menu in your navigation bar.

At Inonext, we choose to create clients’ website using the WordPress platform.

WordPress Content Management System allows you to create or update any content on your website – pages, images, blog posts, product descriptions, product prices and etc.

No. It can be accessed from any web browser. You can learn how to use your CMS in our support portal after we handover the website for you.

Layout and CSS Customization is the extra works we customize your web page to your desires layout based on your designer designed layout or our proposed layout.

We will install cache plugin for your website. Then, we will configure it to improve your website’s speed to score higher ranking in Google search and various speed test services.

Besides that, we use lossless compression to optimize all your images without sacrificing quality. We’ll also auto-compress any images you upload in the future.

All packages above are inclusive of Domain and Hosting. However for .com.my (or any .my domain) additional RM 80 is applied. 

Hosting we offer start from 5GB on Cloud SSD server and located in your nearest country (e.g, hosting for Malaysia website is located in Singapore), using Digital Ocean hosting provider.

Once a web design draft is presented, you, as the client has a specified number of days to provide your feedback.

Once all of your ideas, comments, and questions are consolidated and we provide a new version, that’s the end of that round of revision.

Normally, you, as the client have to come up with the content because you know your target clients well than most of us.

We can only advise on keywords in the content,  web page layout & designs, web page flows, and etc.

However, we do provide copywriting service to help increase your website  conversion rate.

It largely depends on the package you choose above.

It can be from 5 working days of our One Page package to 30 working days of our Corporate Package as well as how soon you, as the client, are able provide us with the essential informations and documents, such as website copy and pictures.

No. What the price you saw in packages above is the final price you pay us to get your website go LIVE on Internet.

The only time we would charge additional fees would be in the instances where a client requests a new page or some additional material or images for the website after work has commenced. Charges for additional work such as this are always given before the work starts.

Yes. All we ask is only the right to post your website screenshots and description in our portfolio page.

Definitely YES. By using the internet, phone and the email, we can communicate effectively with clients in any location.

Just click “GET STARTED” button in 1 of those web design packages above.

It will add the selected package to our shopping cart and you are require to make a deposit of 50% of package price to start the project.

After that, our web design team will call you / meet you to learn about your business and target audience, find out your exact requirements and objectives. Then, we will analyse your requirements and make recommendations to achieve your objectives.

After we gather all info needed from you, we will create the design visuals along with detailed information about the website.

Once you are happy with our proposal visual, the website development can begin, eg coding the actual, functional website and developing the functionalities (enquiry form, content management system, and etc).

The last phase is to thoroughly test the website to ensure that it is error free and go LIVE.

We’ll collect the remaining 50% of package price before we upload your website to LIVE server.

Website Maintenance

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Unlimited edits do include edits to content, custom CSS adjustments and changing plugin settings.

They do not included custom development (PHP, plugins, themes, etc), updating custom code, graphic design, PSD to WordPress or building out a new website or subdomain.

Website with advanced functionality like WooCommerce or Membership are require our Advanced Plan

It require more resources from us to manage your website and keep your website secure and run smoothly. 

We’ll work with client regardless of their hosting provider.

We understand different websites have different needs including the storage size, geolocation, budget allocated to web hosting, and etc.

However, if you’d like to upgrade, we recommend our tested & trusted web hosting providers.

After you subscribe to our package, we’ll have your package set up within 24-48 hours.

Our team will start implement speed & security optimization on your website as soon as we receive necessary login credentials from you.

Of course. You can upgrade or downgrade at any time by contacting a member of our team on this pages.

No. Every domain requires it own WordPress Website Maintenance subscription and cannot be shared with other domains/websites that you may own, or even they are in same hosting.

Subscribe our package for every website you own so that you can sit back and relax while earning money through your website.

No. We only offer support to WordPress powered websites.

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